We ship to most destinations.
Our delivery estimates are as follows:
| United Kingdom (1-14 Business Days) | FREE |
| Rest of the world (2-4 Weeks) | FREE |
Policy & Disclaimer:
We take up to 7 business days to process your order - shipping estimates are courier only.
It is the responsibility of the buyer to ensure that the address and other shipping information is entered correctly. We are unable to change any information once your order has been placed. Fatale London will not be held responsible for packages that are sent to the wrong address that the buyer has entered.
If a package is returned as non-deliverable a processing and handling fee of $4.95 will be deducted from the net amount of your refund. Shipping fees are non-refundable.
If you refuse a package from Fatale London a processing and handling fee of $4.95 will be deducted from the net amount of your refund. Shipping fees are non-refundable.
If the tracking information for your package states that it is delivered and you have not received it - please contact the courier stated in your shipment confirmation. Fatale London does not issue refunds for packages that are marked as delivered. Fatale London is not responsible for packages that have been lost or stolen in transit. Please ensure that your delivery address is a secure location.
Please note: we cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government.
We currently have warehouses located in Canada, UK and China. Orders are shipped from the warehouse that has product availability.
Items will only be processed Monday - Friday and will not be processed on weekends or holidays. Shipping estimates do not include processing times, weekends or holidays.
Delivery times are estimates and do not include unanticipated courier delays. Please add 1 - 3 business days to our shipping estimates for rural addresses.